Company Description
International SOS - Worldwide Reach, Human Touch
Could You Be An Account Manager for International SOS?
International SOS is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. The company was founded in Indonesia in 1984 and now employs over 4,000 people worldwide, with offices in over 65 countries.
The company is aiming to accelerate the growth of the business across Indonesia. We are looking to appoint dynamic new talent to join our company in the following role:
Account Manager Post Date: 30 Mar 09
We require new Account Manager to help us service our current customers and grow our business with them. In this challenging role you will develop pertnerships with current customers, understand their changing needs and help them find International SOS solutions to address their company issues.
Account Management experience in the Mining, Oil & Gas Sector and Finance, Business services or Insurance sector is an advantage.
Key Responsibilities:
- Maintain and cross-sell to an existing portfolio of clients by making regular face to face client visits
- Solve client service delivery issues and maximize customer satisfaction
- Identify new business opportunities in an already established portfolio of clients
- Exceed set business mix sales targets in respect of product offering
- Continually demonstrate the value of International SOS and strive to improve utilisation
- Weekly and monthly reporting of progress in respect of monthly sales targets
- Establish marketing plans and actively manage progress towards achievement of goals in respect of customer retention, acquisition, and sales by product
- Good understanding of International SOS product offering and how best to apply products in respect of solutions required by clients
- Prepare and deliver presentations and proposals to clients that are consistent with company pricing and guidelines
Key Skills / Qualities:
- Good English and Bahasa Indonesia language skills
- Socially confident and love meeting people and developing solutions with them
- Some experience in managing customer relationships, especially dealing with Expatriate clients
- Good personal presentation and numeracy skills - able to handle multiple tasks and stress
- Ability to drive sales and account management with little supervision
- Naturally seek new business opportunities on an ongoing basis
- Must work well in a team as well as able to effectively deliver results individually
- Must be able to deliver presentations to clients and have a customer focused service approach
- Good understanding and knowledge of International SOS products and services a definite advantage
- Knowledge of either the Mining or Oil and Gas or Finance/Insurance industry an advantage
Only qualified candidates are encouraged to apply. Please explain in your CV how your qualifications meet the Key Skills/Qualities mentioned above.
PT. Asih Eka Abadi (International SOS)
E-mail : hrdsos_recruitment@internationalsos.com
To learn more about us please visit to http://www.internationalsos.com
